 |
Frequently Asked Questions Are you affiliated with ScotiaBank?
No, we are not affiliated with the bank, the owner, Terry Holdershaw grew up in Nova Scotia and that is where the name Scotia Entertainment came from.
How much advance notice do you require when booking?
We recommend booking at least 6 - 8 months in advance but often we get calls for last minute bookings that we are able to handle. We take bookings as far in advance as you are planning your event.
Do you charge a travel fee for your DJ Services?
We do not charge a travel fee for any of our Wedding or Corporate DJ Packages within the Greater Toronto, Mississauga, Milton, Guelph, Kitchener, Waterloo, Hamilton, Orangeville, Barrie, Vaughan, Woodbridge, Pickering, Ajax, Oshawa, Muskoka and Surrounding Areas. We do travel throughout Canada and the World for special occasions and inquires, contact us about travel fees outside of these mentioned areas.
When do you setup and is there a charge?
Generally we setup our DJ systems 1 hour in advance of guests arriving. For larger shows we may require additional setup time. We can also discuss if you require the setup to be completed at an earlier time. We do not charge a setup fee for any of our DJ Packages within an hour of the start time.
Do your DJ's or Entertainers require a meal?
We ask that any event in length of 5 hours or longer that the DJ and Entertainers be fed a meal. It is of best interest to keep your DJ, Entertainers and other Vendors happy with a meal as it is a long day for them to be working.
Should we tip the DJ or Entertainers?
It is totally up to you if you want to tip your DJ or Entertainer. If you are happy with the service you received, then a gratuity is greatly appreciated by the DJ or Entertainers. Generally tips range from 5% - 15% of the total cost of the entertainment.
How will the DJ dress?
All of our DJ's wear dark dress pant, dress shirt and tie. During formal parts of the evening and ceremonies our DJ's will also wear a suit jacket. After dinner and all formalities we do allow for the DJ to take off their tie and jacket if they wish and it is appropriate for the event. If you have any special request for the DJ's attire we would be happy to discuss this with you in the planning and booking process.
Will our DJ take requests?
We will always take you and your guests requests, within moderation of course. We also have an online music request form that you can send to your guests in advance if they wish to make requests. During the planning process we give you the opportunity to provide us with a "Must Play", ""Play If Possible" and "Do Not Play" list which will of course override any requests that you wish not to hear.
What format do you store your music - CD's, Harddrive, Tapes...?
Our music library is fully digital, high quality mp3 format. All of our music is purchased and AVLA licensed. There are many benefits to a digital music library including fast searching, ability to have a larger music library at your event and a cleaner setup. Most of our DJ's are using the industry standard for software - Serato Scratch Live with professional table top cd players (looks like a turntable) and mixer.
Can you recommend a good Planner, Venue, Cake Baker, Photographer, Caterer, Videographer or other Vendor?
Yes, we would be more than happy to recommend or suggest other vendors that we feel are worth recommending. You can check out some of the vendors we work with and recommend on our Links page. We have received excellent feedback from clients who have used our recommended vendors and proud to work closely with these excellent companies.
How loud will the music be?
This is your special day and event, the volume level is up to you. At any point if you want the music louder or softer you can ask the DJ to do so.
Do you provide a written contract?
We require a signed, written contract with deposit to confirm any event.
What is the deposit required?
Most of our DJ Packages require a deposit of $250. For larger events and Audio-Visual Services the deposit is 30% of the total bill.
How can we pay?
We accept cheques, certified cheques, cash or we can also accept payments with your major credit card processed through PayPal. PayPal transactions are subject to a 3% Convenience Fee.
Will our DJ take a break?
Our DJ's don't take breaks. Our DJs have experience to know when is appropriate to eat and take a washroom break. Our digital music system allows us to be able to put on seemless background music throughout dinner or cocktails.
Are you insured?
Yes, we carry $2Million liability insurance.
|
|
